Powered by momentummedia
Adviser Innovation logo
Advisor Inovation logo
Stay connected
Subscribe to the Adviser Innovation eNewsletter.
Advice chatbot aims to fill Millennial advice gap

Advice chatbot aims to fill Millennial advice gap

author image
By elaina ·
September 27 2018

Advice chatbot aims to fill Millennial advice gap

Raiz Invest, formerly Acorns Australia, has released a Facebook chatbot as part of efforts to fill the Millennial client advice gap.

Advice chatbot aims to fill Millennial advice gap
nestegg logo

The Raiz chatbot, named 'Ashlee', offers tips based on a client's historic spending and income, and provides a personalised experience via their mobile phone whenever they need guidance, according to a statement.

Integrated on Facebook Messenger, clients can ask 'Ashlee' specific questions about their account or the financial markets and receive general customer support, Raiz said.

Raiz Invest managing director George Lucas said the average Australian will find it more difficult and expensive to get financial advice in the wake of the royal commission.

He said 'Ashlee' will give Millennials the freedom to make better financial decisions for the future.

Advertisement
Advertisement

"The royal commission into financial services will cause a significant reduction in the number of financial advisers and consultation costs will increase. The average Australian will find it more difficult and expensive to get financial advice," Mr Lucas said.

"Ashlee is designed to fill part of this gap and will improve over time. Her investment and spending tips are instantly available, providing customers with bite-sized financial assistance when they need it most via their mobile phone."

Forward this article to a friend. Follow us on Linkedin. Join us on Facebook.
Find us on Twitter for the latest updates

Subscribe to our Newsletter

We Translate Complicated Financial Jargon Into Easy-To-Understand Information For Australians

Your email address will be shared with nestegg and subject to our Privacy Policy